Service Uptime Guarantee in Cloud Website Hosting
We guarantee 99.9% server uptime for each and every cloud website hosting account on our servers. We take advantage of an innovative cloud hosting platform in which every part of the web hosting service is handled by an independent cluster of web servers, thus if one machine fails, the remaining ones in the cluster are going to take over instantly. The cloud platform also minimizes the overall load significantly, therefore the hosting service is considerably more stable compared to a service through which everything runs on just a single machine and your sites will perform in the very best way. In addition, we have redundant Internet lines and diesel-powered backup generators to make sure that your websites will stay online no matter what. Software and hardware firewalls guarantee the adequate operation of your web servers in the case of DDoS attacks while in the case of any software issue, we have admins monitoring the machines 24/7.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated packages come with a 99.9% hosting server and network uptime warranty and repairs and maintenance procedures are part of the other .01% of the time. We test out every single server diligently before we hand it over to the client and we use new hardware components in order to avoid any prospect of hardware issues. Any unforeseen software troubles will be resolved right away by our system administrators as they monitor all web hosting servers 24/7. To avoid infrastructural issues, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connectivity to the web servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your Internet sites are flooded, we can react immediately and filter the undesired traffic before it reaches your dedicated server and interrupts the proper functioning of your web sites.