Despite the fact that this is not the mainaspect to identify a dependable cloud website hosting company from a bad one and a reseller from a real supplier, the option to call and consult with a live person is a sign that you aren't dealing with a one-person service provider and that you will be able to get in touch with someone whenever you need help. The phone support for website hosting services may vary from basic to experienced, thus the issues that can be resolved through a call differ depending on the particular supplier. In most cases, these matters are more basic and include billing or 1st level technical issues as more difficult tasks often require a support ticket where both you and the administrators can follow what's going on with a particular situation. Still, the option to phone call your supplier will save you lots of time and efforts for the numerous small issues that may eventually show up at the time you manage your website hosting account.
Phone Support in Cloud Website Hosting
If you decide to employ one of our Linux cloud website hosting, you can get in touch with our customer support team over the telephone for 14 hrs per day. We can help you choose the ideal package for your websites since we believe that it is better to discuss this kind of matters with a live person. If you already own an account, we can help you with any sales/billing questions as well as general issues, even with some technical problems that do not require a long time or escalation to an administrator since it will be more appropriate to open a support ticket for time-consuming issues in order to have all the correspondence in a single place. We have phone numbers in the United States of America, Great Britain and Australia, so you are able to call the one you prefer and talk with one of our representatives.