A live chat is a real-time way of communication between a website hosting company's support team and its clients. It is a very efficient way to get some information about the hosting services or have some issue resolved since you are talking to a live agent. The benefits of using a live chat service instead of calling or opening a trouble ticket are the low possibility of mistakes at the time you exchange data such as usernames or domain names, the faster response time since the communication is real-time as well as the fact that you don't need to stay on the chat constantly - you can do something else while the representative investigates the issue in question. Furthermore, you will be able to become a part of a live chat room from any computer which is connected to the world wide web, avoiding the phone fees that you'll have to pay if you are calling to another country.

Live Chat Support in Cloud Website Hosting

We supply a live chat assistance service for all of the Linux cloud website hosting that we offer and we can help you with almost everything in real time. In case you do not have an account with our company yet, we will give you more details about the plans in order to help you to get the most suitable package. If you are a current customer, we're able to assist you with any general or billing matter along with with plenty of common technical matters, for instance an e-mail address installation in a desktop e-mail client. If you cannot phone us for some reason or you're in some country where we don't have a local telephone number, the live chat is the best choice to get in touch with us. Needless to say, some troubles need more time to examine and test, therefore you'll have to open a ticket to our technicians, but nonetheless, we will save your time and help you with many troubles on the chat.