1 hour ticket response
We are specialized in delivering a rapid and appropriate answer to each customer support ticket submitted by a client. Our practiced technical support team members will review your question and will offer you the best solution. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average customer support ticket response time has proven to be 20 minutes.
A Top–Quality Support Service
We have a team of web hosting support technicians who are ready to respond to all your queries whenever you require assistance. Most of our help desk support staff representatives have many years of experience in the Linux cloud website hosting world, which suggests that you can constantly depend on fast and accurate answers to your questions.
A User–Friendly Help Center
Incorporated into the Control Panel is an intuitive Help Center section, which features different information sources. You can browse through a constantly updated knowledge base offering web hosting account management articles and website management articles, check our educational video tutorials or take a glimpse at our F.A.Q. library.