Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service crew is educated to swiftly address all Linux cloud website hosting clients’ concerns and support demands. Via our ticketing system, you’ll be able to post your question and a support crew fellow member will go back to to you in less than max an hour. In reality, practice indicates that the typical response time is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is delivered by a group of proficient techs who’re prepared to answer your request promptly. You can easily communicate with the tech support team crew by opening a help and support ticket from your Control Panel or by submitting us an email message. On working days, you can also contact us on the phone or make use of the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need help while working on your sites within the Control Panel, you are able to always click the Help button and see your issue in the listing of content articles that will pop up. We have as well turned a lot of the content articles into video lessons. The listing of movies will load if you click on the Videos key located in each section.