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Context Help

If you get lost inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A context menu will show up. It includes in-depth info about all the actions that you can perform on the page in question. Each context menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast variety of instructional video clips clarifying how to work with our hosting Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, have a glimpse at our extensive FAQ database, which contains questions asked by real individuals and provides practical solutions. We regulary update our FAQ section with new articles in an attempt to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of technical support engineers available 24x7 and ready to assist you with any problem. Each support ticket you send will be answered in less than 1 hour (the average trouble ticket response time being approximately twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 67710

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com