Q: What does the web site migration service involve? Will my web site be secure?
A: The website migration service provided by Genius Monster Network is completely free of cost and consists of moving all your website files, databases and e–mails from your current web hosting provider to your brand–new hosting account with us. We will also update all the configuration settings required for your websites to be fully functional on our state–of–the–art cloud hosting platform.Our technicians are completely capable of moving any type of site. With years of experience behind their backs, they’re well–versed in the specificities of our web hosting platform, our Control Panel and all other commonly used Control Panels. For them, moving a custom web application with lots of custom libraries is as easy as moving a simple WordPress–based blog.
Q: Website migration seems like a lot of work. Just how long is it going to take?
A: While we cannot give you a precise ETA, because there are a lot of factors, among them the size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll give our very best to move your web site within 48h, and in certain cases – within 24h (in case the website content is not very large).
Q: Do you need something from me before you start transferring my site?
A: We don’t gather any personal info. We’ll require, though, the login information for your present web hosting account along with the name of the website that you’d like to move.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will there be any downtime for my website?
A: While we move your web site, it will be available both in your web hosting account with us and in your account with your old hosting provider. When the migration is finished, we’ll ensure that everything is working properly and that the integrity of your data is not affected prior to notifying you that the migration is completed. After that, we will instruct you how to move the domain over to your web hosting account with us and how to update your DNS records.
Q: Will my current hosting provider need to provide any info/assistance?
A: Nope. We’ll never contact your web hosting provider about anything. They won’t be aware of the website transfer either.
Q: Which web hosting platforms do you support?
A: We can migrate your site from any hosting provider or any Linux–powered hosting platform on condition that we can receive access to the Control Panel and there is FTP access available.The only sites that we are unable to migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.